top of page

June 2021 - Present

Community Information and Disaster Manager 
United Way for Greater Austin

  • Management and development of in-house and online emergency preparedness resource databases used statewide

  • Oversee disaster resource management and coordinating of 2-1-1 statewide resources and disaster information during times of normalcy and in times of crisis

  • Data collection zip code-based socioeconomic disparities to help identify resources for these populations

May 2020 - June 2021

Disaster Recovery Coordinator

 Salvation Army - Midland Division (St. Louis, MO)

  • Implementation of disaster social services in Missouri and Illinois

  • Oversight of research on demographic vulnerability factors to best meet population needs 

  • Oversight of program outcomes and ensuring metrics were met 

  • Grant writing at local, state, and federal levels, ultimately resulting in $3 million+ of awarded funds 

Sep 2019 - June 2020

Research Assistant
University of North Texas (Denton, TX)

  • Established digital language archive for two indigenous communities in Northeast India

  • Conducted collaborative field research to facilitate implementation of archive

  • Conducted interviews, focus groups, usability testing and community discussions, as well as trainings with collaborators and presented in workshops.

Oct 2019 - March 2020

UX Researcher
Perot Museum of Nature and Science (Dallas, TX)

  • Worked with the evaluation team to survey user experience of the museum as a whole as well as singular exhibits

  • Created, distributed, and analyzed user experience surveys

June 2015 - June 2016

Operations Manager 
SBP (San Marcos, TX)

  • Implemented successful disaster recovery operation in central Texas geared towards rebuilding homes for disaster impacted low-income families

  • Performed direct long-term case management functions for over 30 families

  • Direct supervision, training, and management of 62 AmeriCorps members and recruitment and coordination of over 1,000  volunteers. 

Resume: CV

Relevant Projects

Mar 2022 - Apr 2022

iCarol and 2-1-1 Call Specialist Response in Disaster Scenarios -
United Way for Greater Austin/2-1-1 Texas

  • Conducted disaster drills to analyze how call specialists utilize iCarol software and interact with callers during emergency situations

Feb 2019 - Jan 2021

2019 American Anthropology Master's Career Survey
American Anthropological Association (Remote)

  • Co-Chair, project manager, research designer, analyst, and writer on survey project to understand career paths and trajectories of anthropology master's degree recipients

  • Resulted in publication and dissemination of reports, a journal article, and several conference presentations to share the data and advocate for change based on the needs of the survey respondents (n=850)

June 2019 - Aug 2020

Evaluation of a Disaster Rebuilding Organization
Lumanti Support Group for Shelter (Kathmandu, Nepal

  • Designed and conducted evaluation of post-disaster earthquake reconstruction program for a Nepalese operated NGO to determine efficacy and make recommendations for program expansion

  • Methods included interviews, field studies, document and network analysis

  • Developed recommendations for programmatic improvements

Jan 2020 - May 2020

Vaping Project
Denton County Public Health (Denton, TX)

  • Researcher tasked with conducting interviews and data analysis to understand vape preferences and perceptions amongst users

  • Research used to help client develop more targeted outreach and campaigning about vaping as a health concern

Sep 2018 - Dec 2018

Water and Beliefs Project
North Texas Municipal Water District (Wylie, TX)

Researcher tasked with 1-on-1 interviews, moderating focus groups, surveying, and observing residents to understand their perceptions of their water provider

Resume: CV
  • LinkedIn

©2022 by Shannon Cronin. Proudly created with Wix.com

bottom of page